Experiment 03Answers from your information only

Website FAQ assistant

Answers visitor questions from a small, fixed set of business information, and says so when it doesn't know.

Simulated preview — local rules, no live AI. This experiment runs in your browser with illustrative data. Nothing you type is sent anywhere. Please use made-up text, not real personal or confidential details.

Ask Sample Harbour Café

Answers only from the information on the right

Are you open on Sunday?
Monday to Friday 8:00 to 17:00, Saturday and Sunday 9:00 to 15:00. Closed on public holidays.
SourceOpening hours · matched “open”, “sunday”

The information it answers from

Sample Harbour Café is an illustrative business. These 10 entries are everything the assistant knows; the ones behind the latest answer are highlighted.

Opening hoursCited
Monday to Friday 8:00 to 17:00, Saturday and Sunday 9:00 to 15:00. Closed on public holidays.
Bookings
Tables for up to six can be booked online or by phone. For larger groups, email us and we will see what we can arrange. Walk-ins are always welcome.
Dietary needs
There are vegan, vegetarian and gluten-free dishes on the menu every day. Our kitchen handles nuts, so we cannot guarantee any dish is nut-free; please tell staff about allergies when you order.
Parking
We don't have our own car park. There is a public car park about 200 metres away, and bike racks outside the front door.
Accessibility
Yes. The entrance is step-free, there is an accessible toilet, and there is room for wheelchairs and prams inside.
Dogs
Dogs are welcome on the terrace, and we keep water bowls outside. Only assistance dogs are allowed inside.
Gift vouchers
Gift vouchers are available at the counter and online. They are valid for 12 months from purchase.
Location
On the harbour front, next to the ferry terminal. (This is an illustrative business, so there is no real address.)
Wi-Fi and working
Free Wi-Fi is available. Laptops are welcome on weekdays; at weekends we ask that tables are kept for diners.
Payment
We accept cards and contactless payments. We don't accept cheques.

What this shows

Grounded answers with a cited source, and an honest “I don't know” instead of a confident guess.

The rules here match patterns; they don’t understand language the way a model does. They exist to show the shape of the workflow honestly: fixed output, validation, and a person deciding.

In a production version

A model answers from the business's own pages and documents, retrieved per question, and is told to refuse anything outside them.
Unanswered questions are logged so the team can see what visitors ask and fill the gaps.
Hand-off to a person by email or chat when the assistant can't help.